11412 - VP of Accounts (Professional & Industrial) - Virtual

Remote, MI, USA    |     Sales/Business Development   |   Full-time
Job Reference: 11412 - Posted 21-May-2024

Together we change lives.


Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.  


No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives. 


Our VP of Accounts is accountable for:  


Strategy & Growth

  • Develop sales & growth strategy, in conjunction with the Vertical or Market Leader, to
  • increase market share within assigned portfolio
  • Owns and oversees effective P&L management and delivering against targets
  • Leads client planning and strategy around expansion, growth, and contract renewals,
  • supports the sales cycle
  • Review and analyze financial results for growth opportunities and continuous
  • improvement: can influence and tell a client story based on data
  • Responsible for leveraging/growing Kelly’s wallet share


Client Relationship & Program Management

  • Owns client relationships and is a critical, strategic partner to them on achieving their
  • talent strategy
  • Overall responsibility for developing, implementing and leading the strategic delivery
  • plan for their portfolio
  • Works with clients to maximize their supplier strategy
  • Constantly challenges views pushes to achieve the mutual win for Kelly and the client
  • Holds key leadership relationships to ensure solid program delivery with clients,
  • suppliers, technology partners, and internal teams
  • Oversee and ensure Kelly is delivering to expectations & remedy any issues quickly
  • focused on win-win solutions
  • Directly oversee expansion opportunities


Thought Leadership

  • Demonstrates expertise internally and externally on their portfolios, and leverages all
  • best practices to maximize account relationships and growth
  • Knowledgeable on different types of labor classification; stays on top of labor trends,
  • understand associated risks and proactively mitigates for clients and Kelly
  • Is deeply familiar with the different types of staffing models and works with clients and
  • internal resources to drive best approach
  • Is aware of and can make connections between the different types of skillsets clients
  • need and how they translate into solutions such as HR, IT, clerical, etc.


People Leadership

  • Lead and inspire a team responsible for client operations delivery
  • Effectively manage ebb and flow of resources to accommodate client demand, new
  • wins, etc.
  • Develop bench strength within team to plan for adequate succession
  • Set clear and realistic performance achievement goals in support of the business unit
  • strategy; provide relevant and timely performance feedback for increasing and/or
  • sustaining maximum performance


Essential Skills: 

  • Understands the Sales cycle and process
  • Successful with creating and maintaining high level client relationships
  • P&L management and accountability
  • Depth of working operational knowledge on total talent supply chain
  • Account strategy and management



Seeking minimum 8+ years of experience running large/complex account portfolios and teams


Travel 20-40%



Total compensation package and benefits commensurate with the position. 


Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.