11568 - Onsite BPO Operations Supervisor - Indianapolis, IN

Indianapolis, IN, USA    |     HR/Talent Acquisition   |   Full-time
Job Reference: 11568 - Posted 10-Jul-2024

Together we change lives. 


Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives. 


Our Site Operations Supervisor is accountable for:

  • Proven ability to coordinate and empower teams while building customer relationships.  
  • Efficient in working with all management levels and solving complex problems.  
  • Proficient at adapting to evolving business needs and priorities, with strong attention to detail.  
  • Skilled at communicating with temporary workers, customer leads, account services staff, and other partners.  


Essential Skills:   

  • Strong leadership skills to effectively lead and motivate a team of operational professionals
  • Proficiency in optimizing operational processes to enhance efficiency and productivity
  • Experience in identifying bottlenecks, streamlining workflows, and implementing improvements
  • Ability to analyze situations, identify root causes, and implement effective solutions in a timely manner
  • Effective communication skills to liaise with team members, superiors, and cross-functional teams
  • Attention to detail to ensure operational processes are executed accurately and in compliance with standards


Seeking minimum of 5 years of employee management or Employee relations experience required


Salary: $63k - $70k depending on experience. Our range of Benefits for full-time employees can be explored at: Corporate Benefits and Perks | Kelly US (kellyservices.us)

Schedule: Tuesday - Saturday 5:00am - 1:30pm 

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.