4409 - Talent Support Specialist (Contract) - Asheville, NC

Asheville, NC, USA    |     HR/Talent Acquisition   |   Full-time
Job Reference: 4409 - Posted 21-Jun-2021

The Talent Connections Specialist is instrumental in Kelly’s overall success in assisting our Talent Advisors and Recruiting teams with administrative functions as they relate to payroll.   The position supports the weekly payroll functions for the various retail and partnered staffing accounts in the market to include but not limited to timeclock management, payroll support and issue resolution.  This position is also responsible for answering phones within the Southern Market, sourcing/talent reactivation in partnership with the recruiting team and additional help within the teams as needed.

Duties and Responsibilities

  • Take ownership all aspects of the payroll process for assigned market and vendor neutral accounts, to ensure accurate/timely pay processing for all talent.
  • Work to move Kelly payroll forward with compliance directives from Kelly Corporate.
  • Ensure that payroll files are saved according to Kelly’s retention policy within the approved designated area.
  • Answer phones within the Southern Market in a timely manner.  Ensure that calls our sent to the correct location, deescalate issues when able, assist with payroll questions that come through and represent Kelly in a polite and courteous manner.
  • Maintain and build talent pipelines for recruiting team including talent reactivation
  • Employee escalations
  • Customer leads


  • High school diploma or equivalent
  • Two+ years of experience in Talent Sourcing, recruiting, marketing, research, and interviewing
  • Experience managing and prioritizing multiple searches, projects, and clients to include attention to details
  • Proven ability to take initiative and build strong relationships
  • Exceptional interpersonal and customer service skills
  • Excellent verbal and written communication skills
  • Internet experience including job boards, job posting and networking
  • Understanding of timekeeping options – KWT, IQ Navigator, Beeline, Fieldglass, DOT
  • Proficient in Microsoft Office applications, including Word, Excel and PowerPoint

About Kelly Services®

 Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.

 Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.