6274 - CWO MSP HR Coordinator (Onsite flexibility in Calgary, AB, CA)

Calgary, AB, Canada    |     Administrative/Clerical   |   Full-time
Job Reference: 6274 - Posted 28-Dec-2021

6274 - CWO MSP HR Coordinator (onsite flexibility in Calgary, AB, CA)

The Contingent Workforce Outsourcing (CWO) MSP Coordinator is responsible for facilitating the contingent workforce management process for a customer or customers, by using an e-procurement tool and managing relationships between the program support team, customer (hiring managers) and the approved vendors.

This individual is responsible for facilitating the hiring process of contract employees, creating and handling work orders, timesheets, and expenses, and/or handling the IDM process and tool. In addition, Coordinators will assist with program and supplier management.

This will be a full-time onsite (with some flexibility to work-from-home) position thru KellyOCG supporting our Oil/Energy Client in the Calgary, AB (Canada) area.

Requisition and Work Order creation and management:

-May assist in broadcasting job requisition when needed

-Coordinate and schedule interviews as needed during peak activity periods

-Supplemental work order creation and management (Canada East and divestiture work orders only)

-Ensure work order is approved by the manager, accepted by the supplier, activated and the contractor has registered

-Create work order revisions for changes to ensure data integrity with respect to the manager, cost code, rates, tenure discount, etc.

-Update cost center codes in worker records as requested

-Monitor work order end dates, obtain manager response then end or extend the work order as appropriate

-Track PO spend and tenure limitations

-Notify the manager and act

-Complete and/or act upon data integrity audit findings

On-boarding and off-boarding Contractors:

-Ensure all related contractor on-boarding and off-boarding compliance documentation is executed in a timely manner and maintained in accordance with contract provisions

-Timesheet and expense management

-Ensure timely approval of all time and expense related documents

-Follow-up with managers and suppliers as necessary

Audit work orders and time/expense documents for accurate invoicing information:

-Manage record audit process weekly

-Correct work orders and time/expense items as necessary

-Complete invoicing related tasks in a timely manner to ensure prompt billing (for example, time file uploads, Peoplesoft invoicing errors, etc.)

-Facilitate processes and discussions related to invoice adjustments and miscellaneous invoices/payment requests

Client, Program and Supplier Management:

-Build customer and supplier relationships through professional rapport, consistent follow-up, and maintaining contact and ongoing communication

-Enthusiastically identify service delivery issues and provide appropriate and timely solutions

-Conduct just in time training to Suppliers and Hiring Managers as needed when resolving issues

-Act as a liaison with Suppliers and Hiring Managers to resolve daily operational issues. Bring up as appropriate

Profile Worker Management:

-Data Entry of Contractors into the handling system

-Maintain e-files with all correspondence forms applicable to an order to activate deactivate and extend a Contingent worker

-Ensure documentation and administration is completed in a timely fashion

-Audit IDM data and act upon data integrity and audit findings

-Act as a liaison with Suppliers and Hiring Managers to resolve IDM program-related issues daily. Bring up as appropriate

-Troubleshoot and identifying errors or discrepancies in IDM management tools that are not progressing and resolving the issues.


-High school diploma or GED

-Knowledge of relevant software applications including MS Office

-Competency with computers, physical and digital filing systems, email distribution/dissemination, and typing

-Proficient in use of email and internet

-Professionalism, discretion, and the ability to work with minimal supervision

-HR/Staffing: 1-2 years of experience in Recruiting, Technology Customer Service or Service Support

What’s in it for you?

Kelly takes pride in supporting the whole person, their family, and their future. We understand that to thrive, we must build lasting relationships and provide our employees with endless possibilities for growth. At the end of the day, we know that work is more than making a living – it’s about making a life.

Additional Benefits:

-Healthcare – Medical, Dental, Vision

-401(k) Match

-Paid Time Off

-Vacation Purchase Program

-Tuition Reimbursement

-PerkSpot – Personal Online Discount Program

You Should Know:

-Your safety matters! Vaccination against COVID-19 might be a requirement for this position in compliance with current Client and/or Governmental policies. A Kelly recruiter will confirm and share details with you during the pre-screening process.

About Kelly Services®

Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.