6561 - Operations Manager - Pittston, PA

Pittston, PA, USA    |     Business Operations   |   Full-time
Job Reference: 6561 - Posted 08-Jan-2022

This is a great opportunity to join our organization, Kelly Services, and support a newly acquired client. This individual will direct the ongoing daily activities of the assigned distribution facility assuring accurate accountability and efficient movement of all Shipping, Receiving, Inventory Control, Put-away, picking, packing, and other related distribution activities and controls. Effectively manage all of the business unit functions, to include P&L responsibility and Key Performance Indicators. (KPI’s). Ensure appropriate communication with KELLY OCG, customer, divisional contacts, management of the facility as well as outside vendors and/or customers as required. Oversees departments, acts as contact between departments, plants, suppliers, customers and various levels of supervision and be generally involved in quality inspections and various processes. Support of corporate and contract objectives, financial, personnel and operational management at KOCG operations. 


  • Customer relations 
  • Financial reporting 
  • Performance management and development of direct reports 
  • Growth Development Process / training 
  • Continuous Process Improvement 
  • Communication of KOCG initiatives 
  • Human resource assistance 

Management of Operations

  • Support customer relations at operation through 
  • Regular contact and communication with site customer 
  • Daily operations reporting 
  • Weekly customer meetings 
  • Cost management 
  • Profit and loss statement review 
  • Budget support 
  • Initiate and document cost saving initiatives 
  • Explore and present new opportunities at operation 
  • Manage employee and operational issues with assistance from HR Generalist
  • Administration of Growth Development Program 
  • Generate productivity reports as needed 
  • Assist with Continuous Process Improvement (CPI) events 
  • Conduct employee evaluations and development plans 
  • Provide coaching/counseling through Performance Improvement Plans and Corrective Actions 
  • Hiring and development of employees to meet operational requirements 
  • Implementing corporate directives at the operation level 
  • Daily Operations 
  • Immediate customer contact 
  • Payroll processing and reporting 
  • Contract compliance 
  • Direction of employees and resources 
  • Problem resolution 
  • Weekly operations reporting 
  • Scheduled communication 
  • Communication and support of corporate initiatives 
  • QBR/ABR  reporting


  • Bachelors Degree preferred
  • Fulfillment Center experience
  • WMS systems (Warehouse Management Systems). Lean Six Sigma, ISO. Reporting, Flowcharts

·        You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies.  A Kelly recruiter will confirm and share more details with you during the interview process.

What’s in it for you?

Kelly takes pride in supporting the whole person, their family, and their future. We understand that in order to thrive, we have to build lasting relationships and provide our employees with endless possibilities for growth. At the end of the day, we know that work is more than making a living – it’s about making a life.

Additional Benefits:

  • Healthcare – Medical, Dental, Vision
  • 401(k) Match
  • Paid Time Off
  • Vacation Purchase Program
  • Tuition Reimbursement
  • PerkSpot – Personal Online Discount Program

About Kelly Services®


Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.

Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.