7661 - SOW Case Manager - Virtual

USA    |     HR/Talent Acquisition   |   Full-time
Job Reference: 7661 - Posted 12-May-2022
Your Opportunity for Impact
Kelly Outsourcing Consulting Group (OCG) is looking for a Client Services Procurement Specialist. This position facilitates and monitors the Statement of Work (SOW) process life cycle and establishes and cultivates relationships between the Supplier and the Engagement Managers ensuring all processes are performed in a timely manner.


Responsibilities
  • Facilitate the SOW process lifecycle by: engaging, educating, monitoring, and ensuring the execution of the SOW processes for both suppliers and hiring managers
  • Provide SOW program education by conducting just-in-time training to Suppliers and Managers when resolving issues
  • Distribute information and materials using e-technology tool and coordinate the review of the proposed answers on behalf of the customer
  • Monitor approvals, create amendments for changes, track purchase order spend and monitor project end date
  • Ensure timely submittal of milestone payments, audit for accurate invoicing information, research and resolve supplier payment issues
  • Negotiate rates to ensure they are aligned with current market rates and closely related to the necessary project criteria
  • Confirm assignment logistics between customer and supplier regarding the contractor’s assignment information (i.e., start and end date, location, rates, hours, etc.)
  • Proactively identify issues and provide appropriate and timely solutions by conducting resource planning with the customer to anticipate future staffing needs
  • Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving stakeholder experience
Requirements
  • A minimum of 2 years of relevant recruitment, staffing, SOW / MSP experience
  • Must have strong customer service, interpersonal, communication, and team collaboration skills
  • Strong analytical and problem-solving skills
  • Able to work on multiple tasks simultaneously with limited supervision, prioritize, and possess outstanding time management skills

Our Value Proposition
Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.

Your Total Health
At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.

Key Benefits:
  • Paid Time Off (3 weeks)
  • Holidays (8 days)
  • Sick / Mental Health / Well-Being (5 days)
  • Floating Holidays / Personal Significance (3 days)
  • Volunteer Day (1 day)
  • Healthcare – including Medical, Dental and Vision
  • 401(k) Match
  • Vacation Purchase Program
  • Tuition Reimbursement
  • Health Savings Account / Flexible Spending Accounts
  • Company Provided Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance
Your Safety Matters
Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.