7738 - Flexible Talent Supply Chain Consultant

Telford, ENG, United Kingdom    |     Customer Service/Contact Center   |   Full-time
Job Reference: 7738 - Posted 09-Jun-2022

Flexible Vendor Management Support- EMEA- UK

Kelly OCG is a global outsourcing and consulting solutions company who provides costeffective and process efficient outsourcing solutions with a focus on speed, quality and cost.

The Flexible Vendor Management Support is responsible for facilitating the onboarding process of contract employees for a multiple customer by using an e-procurement tool and managing relationships between the customer and the approved vendors.

Job description:

Manage the order fulfillment process from requisition creation to candidate start of assignment:


• Broadcast orders to approved suppliers using e-technology tool
• Exercise screening techniques that ensure only high-quality resumes are forwarded to the customer for review
• Successfully negotiate bill rates to ensure they are aligned with current market rates and closely related to the necessary job criteria
• Confirm assignment logistics between customer and supplier regarding the contractors assignment information (i.e., start and end date, location, rates, hours, etc.)

Flexible Project Work


• Assignments of short-term cover for Vendor Management Specialist across multiple programs
• Manage day-to-day operational aspects of flexible assigned project(s)

Training


• producing training materials for in-house courses;
• designing and expanding training and development programmes based on the needs of the organisation and the individual;
• identifying training and development needs within an organisation through job analysis

Interact daily with customer and suppliers to resolve program related issues:


• Appropriately manage the customer and supplier relationship
• Act as a pro-active team member of the Kelly OCG Program to ensure that a high level of service is always offered to both customer and suppliers

Proactively identify issues and provide appropriate and timely solutions:


• Conduct resource planning with the customer to anticipate future staffing needs
• Ensure that all objectives are met by taking an active role in continuous improvement of processes and quality
• Use market data and a competitive bidding process to control the customers cost

Required skills:


• at least a bachelor degree or equivalent by experience
• relevant experience, preferably in the staffing or contracting industry
• initiative and the ability to offer new ideas;
• excellent customer service, interpersonal, communication and team collaboration skills
• English spoken and written is required; Other languages desirable
• strong analytical and problem-solving skills
• must be able to work on multiple simultaneous tasks with limited supervision
• quick learner, demonstrate initiative
• functional PC and internet skills which include MS Word, Outlook, Excel
• logical thinking and creative problem-solving ability