7742 - New Business Development Lead - RPO Sales

USA | Sales | Full-time

Job Reference: 7742 - Posted 31-Jan-2023

Your Opportunity for Impact

The New Business Development Lead role is responsible for business development and sales of KellyOCG RPO clients across multiple geographies. This is a VP level position with executive experience in RPO sales and / or complex B2B's which requires understanding the issues current and prospective clients are facing, and brings innovative solutions and insights to create impact and value.

Responsibilities:

Responsible for developing and executing a consultative sales strategy against prospects representing RPO.
Increase the number of new opportunities in the sales pipeline, effectively drive the opportunities through the funnel to convert to closed contract.
Manage the client relationship of Kelly clients; collaborate with account management teams in other business units
Serve as primary point of contact for customer for non-Key Account relationships. If account is a Key Account, will collaborate with Key Account Manager team who will serve as primary customer contact
Expand usage of core business and new business lines throughout the customer’ various locations and subsidiaries by identifying Kelly opportunities and developing support strategies
Responsible for the growth of the overall pipeline of opportunities generated in that portfolio and the conversion (proposal to close) ratio for those opportunities
Drives team in developing customer and industry networks (existing and new) that are both deep and wide and to create demonstrated, active relationships with these networks
Maintain effective positive business relationships with key decision makers. Meet face to face with key customer stakeholders on a frequent basis to ensure high levels of satisfaction and consult on future needs/program enhancements
Serves as the escalated point of contact for service issues and is responsible for proactive problem resolution
Responsible for Kelly’s introduction wherever customer does business
Negotiate contract renewals prior to expiration to improve terms and conditions, gross profits, etc. Monitor the renewal of all clients within team
Obtain an in-depth understanding of customer’s objectives and needs and or gain a better understanding of the customer’s via branch knowledge/outside sources and join the branch with face to face interaction with the customer
Leverage customer successes, replicate efficient programs and resolve issues effectively
Develop strategic client plans and interact with field and peers to share experience and knowledge and maintain frequent contact.
Ensure client service delivery issues are escalated and resolved with appropriate parties kept informed of the situation. Work to ensure win-win outcomes are achieved whenever possible
Establish clients’ SOWs and manage accordingly (including change requests), where applicable
Identify ideas for value-added solutions to enhance client value and apply critical thinking to create operational innovation.
Prepares and presents monthly, quarterly, and annual business reviews

Qualifications:

Bachelor's Degree or equivalent work history
4-7 years of RPO sales experience
7+ years proven sales success in a consultative and professional services environment
Ability to build solutions that generate additional revenue, minimize spend and align with prospects mission

Abilities:

Our Value Proposition

Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.

Your Total Health

At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.

Key Benefits:

Paid Time Off (3 weeks)
Holidays (8 days)
Sick / Mental Health / Well-Being (5 days)
Floating Holidays / Personal Significance (3 days)
Volunteer Day (1 day)
Healthcare – including Medical, Dental and Vision
401(k) Match
Vacation Purchase Program
Tuition Reimbursement
Health Savings Account / Flexible Spending Accounts
Company Provided Life and Disability Insurance
Paid Parental Leave
Adoption Assistance

Your Safety Matters

Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

Our Commitment

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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