7742 - New Business Development Lead - RPO Sales

USA    |     Sales   |   Full-time
Job Reference: 7742 - Posted 31-Jan-2023
Your Opportunity for Impact


The New Business Development Lead role is responsible for business development and sales of KellyOCG RPO clients across multiple geographies. This is a VP level position with executive experience in RPO sales and / or complex B2B's which requires understanding the issues current and prospective clients are facing, and brings innovative solutions and insights to create impact and value.

  • Responsible for developing and executing a consultative sales strategy against prospects representing RPO.
  • Increase the number of new opportunities in the sales pipeline, effectively drive the opportunities through the funnel to convert to closed contract.
  • Manage the client relationship of Kelly clients; collaborate with account management teams in other business units 
  • Serve as primary point of contact for customer for non-Key Account relationships. If account is a Key Account, will collaborate with Key Account Manager team who will serve as primary customer contact 
  • Expand usage of core business and new business lines throughout the customer’ various locations and subsidiaries by identifying Kelly opportunities and developing support strategies 
  • Responsible for the growth of the overall pipeline of opportunities generated in that portfolio and the conversion (proposal to close) ratio for those opportunities 
  • Drives team in developing customer and industry networks (existing and new) that are both deep and wide and to create demonstrated, active relationships with these networks 
  • Maintain effective positive business relationships with key decision makers. Meet face to face with key customer stakeholders on a frequent basis to ensure high levels of satisfaction and consult on future needs/program enhancements  
  • Serves as the escalated point of contact for service issues and is responsible for proactive problem resolution 
  • Responsible for Kelly’s introduction wherever customer does business 
  • Negotiate contract renewals prior to expiration to improve terms and conditions, gross profits, etc. Monitor the renewal of all clients within team 
  • Obtain an in-depth understanding of customer’s objectives and needs and or gain a better understanding of the customer’s via branch knowledge/outside sources and join the branch with face to face interaction with the customer 
  • Leverage customer successes, replicate efficient programs and resolve issues effectively 
  • Develop strategic client plans and interact with field and peers to share experience and knowledge and maintain frequent contact. 
  • Ensure client service delivery issues are escalated and resolved with appropriate parties kept informed of the situation. Work to ensure win-win outcomes are achieved whenever possible  
  • Establish clients’ SOWs and manage accordingly (including change requests), where applicable 
  • Identify ideas for value-added solutions to enhance client value and apply critical thinking to create operational innovation.  
  • Prepares and presents monthly, quarterly, and annual business reviews 
  • Bachelor's Degree or equivalent work history
  • 4-7 years of RPO sales experience 
  • 7+ years proven sales success in a consultative and professional services environment
  • Ability to build solutions that generate additional revenue, minimize spend and align with prospects mission


Our Value Proposition
Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential.  Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all.  Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives. 
Your Total Health
At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being. 
Key Benefits:
  • Paid Time Off (3 weeks)
  • Holidays (8 days)
  • Sick / Mental Health / Well-Being (5 days)
  • Floating Holidays / Personal Significance (3 days)
  • Volunteer Day (1 day)
  • Healthcare – including Medical, Dental and Vision
  • 401(k) Match
  • Vacation Purchase Program
  • Tuition Reimbursement
  • Health Savings Account / Flexible Spending Accounts
  • Company Provided Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance
Your Safety Matters
Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies.  A Kelly recruiter will confirm and share more details with you during the interview process.
Our Commitment
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.