7912 - Accounts Receivable Analyst - Virtual USA
The Global Financial & Business Solutions (GFBS) AR Analyst supports Accounts Receivable for Kelly’s customers in North America (US, Canada, and Puerto Rico).
This position includes performing work instructions specific to the department within the GFBS organization to ensure accuracy and timeliness of service and product delivery. The position requires the ability to work independently with people of multiple grade levels throughout Kelly as well as external customers to ensure that specific job requirements are met or exceeded. The position requires the ability to research in-depth business processes and customer issues with the objective of reaching resolutions that meet or exceed objectives with a positive financial impact to the company without negatively impacting customers. Persons in this position will be expected to recommend changes to management of existing processes where efficiencies can be gained without negatively impacting customers.
Efficiently handle a complex and high-volume receivable portfolio with a goal to reduce past due dollars. Regularly analyze data, analyze business processes, analyze customer issues, reconcile accounts, monitor, audit, and accurately assess AR concerns/risk to limit bad debt, reduce past due dollars, and reduce DSO. For some customer accounts, may also include processing and auditing customer billing within the required deadlines.
Communicate directly with internal and external customers to resolve AR issues. This may include facilitating meetings with appropriate members/levels of the organization. This includes purposefully pursuing collection of past due balances while maintaining positive customer relationships.
Initiate and process necessary correspondence for optimal collection of accounts, which may include escalating concerns to the next level pursuant to Aging Administration Work Instructions for escalation.
Assist with special projects, as defined by management. Identify and implement efficiencies within the department where possible.
Maintain account instructions by documenting all processes and procedures.
- Ability to consult, analyze, and communicate recommendations.
- Ability to develop work instructions/training manuals.
- Strong written and verbal communication skills.
- Ability to analyze information and make recommendations based on data.
- Ability to prioritize and handle multiple projects or tasks.
- Effective time management skills.
Preferred Middle Office Knowledge - Basic understanding of accounts receivable, payroll, billing, and SSPA systems (GFBS roles) or knowledge and management of third-party VMS technology.
Adaptability - Demonstrated ability to continuously evolve, adjust to and embrace changes in the business environment, offer alternatives, and drive solutions.
Communication Skills - Be able to express ideas and thoughts in a logical concise manner, both oral and written.
Contract Compliance, Concepts and Principles - Understand and be able to enforce GFBS's standard operating procedures.
Information Technology Expertise - Understands IT concepts, procedures, and processes. Effectively integrates with other functional areas of the company and builds expertise based on the needs of the business and the position. Comfortable with technology. Knowledge of VMS Technology.
Initiative - Recognizing the need for action and taking action.
Innovation and Creativity - Willing to engage in responsible risk taking and lessons learned from the past. Develop and encourage new ideas.
Interpersonal Skills - Ability to communicate and listen effectively and encourage collaboration. Negotiation - Demonstrated ability to seek an exchange of resources, dialogue, and/or anything else applicable that satisfy the interests of both internal and external customers.
Problem Analysis - Develop specific measurable action plans, monitor progress, exhibit sound judgement, appropriately weigh risk and benefits and monitor progress to successful conclusion. Project Management – Ability to multi-task and prioritize tasks to gain efficiencies.
Strategic Thinking - Demonstrated ability to develop a plan of action to achieve a particular goal or objective.
Teamwork - Listens and relates well with others.
Technology - Intermediate Microsoft skills; familiar with internet use & email. General computer literacy is a must.
- Associates or Bachelor’s Degree, or equivalent work experience
- 3 year of Accounting, Business, Finance, Accounts Receivable, Billing or Payroll experience. Experience with high volume, high dollar collections preferred.
- Advance Excel skills required
- You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.
Our Value Proposition
Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.
Your Total Health
At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.
- Paid Time Off (3 weeks)
- Holidays (8 days)
- Sick / Mental Health / Well-Being (5 days)
- Floating Holidays / Personal Significance (3 days)
- Volunteer Day (1 day)
- Healthcare – including Medical, Dental and Vision
- 401(k) Match
- Vacation Purchase Program
- Tuition Reimbursement
- Health Savings Account / Flexible Spending Accounts
- Company Provided Life and Disability Insurance
- Paid Parental Leave
- Adoption Assistance
Your Safety Matters
Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.
Colorado Jobs Only
This job can be performed anywhere except in the state of Colorado. Colorado residents will not be considered for this job posting.
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
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