8007 - Talent Supply Chain Consultant

ENG, United Kingdom    |     HR/Talent Acquisition   |   Full-time
Job Reference: 8007 - Posted 22-Jun-2022
Talent Supply Chain Consultant

The Talent Supply Chain Consultant is responsible for facilitating the hiring process of temporary employees by using an e-procurement tool and managing relationships between the client and suppliers. You are responsible for facilitating the hiring process and would independently manage work such as order management and data entry. Further you are the first point of contact to clients and suppliers. This means that you are good at administrative tasks, while service and support are of the utmost importance to you. You want to be helpful where needed and can be flexible.
We are looking for you who want to work in a development environment where customer service is of the utmost importance. You have a developed social ability and enjoy collaborating with several stakeholders and colleagues. When we work with an assignment that requires speed, you thrive on change and can see solutions to challenges instead of problems.
If you are willing to develop with the program, with the team and customer you fit perfectly with us. We look forward having you as part of our team!

Duties and Responsibilities:

  • Sourcing process – CV-screening, shortlisting, interview scheduling, follow up that we are compliant to the agreements, onboarding of workers.
  • Ensure documentation and administration is completed in a timely fashion. Enter data in e-procurement tool and client system.
  • Ensure all related contractor on-boarding and off-boarding compliance documentation is executed and maintained.
  • Ensure KPI and SLA objectives are met by taking an active role in continuous improvement and service delivery.
  • Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication.
  • Proactively identify service delivery issues and provide/implement appropriate solutions.

  • Escalate as appropriate.
  • Collaborate and support your colleagues when needed.
  • Minimum requirements of experience and education:
  • HR/Staffing: More than 2-year experience in Recruiting, Technology Customer Service or Service Support.
  • Relevant education preferred bachelor’s degree.
  • Knowledge in temp labor law is mandatory.
  • English language in written and spoken is mandatory.
  • German language in written and spoken is highly beneficial.
Skills:
  • Familiar with Web-based/Vendor Management System (example VMS: Fieldglass)
  • Fast and efficient in the job
  • Strong administrative skills
  • Interpersonal and Communication Skills:
  • Effective communication that is spoken, written and includes listening.
  • Customer service approach, able to guide customer and suppliers, consultative interaction with clients, can manage difficult conversation.
  • Proactive follow up with manager, suppliers, and tasks.
  • Build and maintain strong relationships with suppliers, and internal team/colleagues.