8260 - Kelly Education Account Manager - Southfield, MI

Southfield, MI, USA    |     Business Operations   |   Full-time
Job Reference: 8260 - Posted 22-Jul-2022

Your Opportunity for Impact

The Kelly Education Onsite Account Manager is instrumental in the overall success with KE Tier II and Tier III clients. This position will serve as the primary point of contact for the client as it pertains to the overall client relationship and service delivery. They will serve as a business partner to the client by acting as an extension of the client’s HR department, developing, and being an excellent partner with the client and temporary employees, identifying process improvements, and by ensuring consistent service levels. This individual will serve as the customer concern point for service issues and is responsible for proactive problem resolution. Operational responsibilities include, but are not limited to, monitoring, and reporting on contract compliance, business development, sharing industry and standard methodology knowledge, candidate selection, generic training, and engagement. This individual is ultimately accountable for the overall level of service delivery, growth, and profitability for the client location they supports. The success of this individual will be highly impacted by their ability to communicate effectively, establish strong working relationships with the client, and the development of effective partnerships with the relevant KE functions.

Does this sound like you?

4-5 years of experience recruiting/staffing, vendor management, or education experience

Demonstrated experience in skill marketing, screening, hiring, orientating, training, assigning and managing temporary employees

Must be able to function in complex/matrix environments

Understands how to leverage resources to grow the business and generate income

Strong leadership, problem solving, and decision-making skills required

Must have proficient computer skills including Word, Excel, and PowerPoint

Our Value Proposition

Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.

Your Total Health

At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.

Key Benefits:

  • Paid Time Off (3 weeks)
  • Holidays (8 days)
  • Sick / Mental Health / Well-Being (5 days)
  • Floating Holidays / Personal Significance (3 days)
  • Volunteer Day (1 day)
  • Healthcare – including Medical, Dental and Vision
  • 401(k) Match
  • Vacation Purchase Program
  • Tuition Reimbursement
  • Health Savings Account / Flexible Spending Accounts
  • Company Provided Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance

Your Safety Matters

Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

Our Commitment

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.