8703 - German Speaking Talent Supply Chain Administrator

Hungary    |     Other   |   Full-time
Job Reference: 8703 - Posted 01-Oct-2022

Talent Supply Chain Administrator

The Talent Supply Chain Administrator is responsible for facilitating the hiring process of temporary workers by using an e-procurement tool. You are responsible for facilitating the hiring process and would independently manage the program's internal administrative work such as data entry and data content in our Vendor Management tool and our clients’ tools. Further you support the Talent Supply Chain Consultants (colleagues) in their daily task, and you are together with the team the first point of contact for clients and suppliers reaching out to us. This means that you are good at administrative tasks, while service and support are of the utmost importance to you. You want to be helpful where needed and can be flexible.

We are looking for you who want to work in a development environment where customer service is of the utmost importance. You have a developed social ability and enjoy collaborating with several stakeholders and colleagues. When we work with an assignment that requires speed, you thrive on change and can see solutions to challenges instead of problems.

If you are willing to develop with the program, with the team and customer you fit perfectly with us. We look forward having you as part of our team!

Duties and Responsibilities:
• Ensure documentation and administration is completed in a timely fashion. Enter data in VMS tool and client system.
• Ensure all related contractor on-boarding and off-boarding compliance documentation is executed and maintained.
• Daily support to your Talent Supply Chain Consultant-team and colleagues.
• Sourcing process – Support with the CV-screening, shortlisting, interview scheduling, follow up that we are compliant to the agreements, onboarding of workers.
• Ensure KPI and SLA objectives are met by taking an active role in continuous improvement and service delivery.
• Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication.
• Proactively identify service delivery issues and provide/implement appropriate solutions. Escalate as appropriate.

Minimum requirements of experience and education:
• HR/Staffing/Admin: Minimum 1-year experience in Service Support, Recruiting, Technology Customer Service or similar administrative role.
• Minimum High School Diploma, but relevant bachelor’s degree is beneficial.
• German language in written and spoken is mandatory.

• Strong administrative skills
• Familiar with Web-based/Vendor Management System (example VMS: Fieldglass)
• Intermediate proficiency in Excel
• Fast and efficient in the job

Interpersonal and Communication Skills:
• Effective communication that is spoken, written and includes listening.
• Customer service approach, effective at all levels of an organization, able to guide customer and suppliers, consultative interaction with clients, can manage difficult conversation.
• Proactive follow up with teams and tasks.
• Builds and maintains strong relationships with suppliers, and internal team/colleagues.