8932 - In-Branch Onboarding Coordinator (Professional & Industrial) - Contract Role - Chicago, IL

Chicago, IL, USA    |     Administrative/Clerical   |   Full-time
Job Reference: 8932 - Posted 17-Oct-2022
Your Opportunity for Impact 

The Onboarding & Screening Coordinator position is responsible for providing onboarding & screening support within the business unit. The position is responsible for the coordination and completion of a variety of tasks, including those related to the registration of talent, screenings of all types, file maintenance and administration. Will be responsible of ensuring the integrity of the data, compliance as well as the protection of personal private information.

Essential Functions
  • Administer all employee registration/onboarding forms including entering data in front office systems, managing e-registration, I9 and any other misc. final hiring paperwork; ordering/following up on/documenting screening results (background/drug screens/any screenings specific to a product), processing  
  • Maintaining electronic employee records. Ensure adherence to state/local laws with each of these duties.  
  • Develop a strong understanding and become a subject matter expert regarding State Specific laws.   
  • Follow Kelly Hiring and Screening standard operation procedures.   
  • Coordinate health/medical screenings including TB tests, hearing tests, respirator fit tests, etc.  
  • Review customer ESPM, KSN, customer profiles or CAD requirements to ensure appropriate screenings are run. 
  • Effectively engage with talent to coordinate efficient onboarding, from initiation through to completion.  The communications will be by telephone, email and text. 
  • Provide high quality, accurate and timely customer service/support to drive internal and external satisfaction.  
  • Create an organized and efficient workflow. 
  • Maintain accurate and through documentation on required tracker and in ATS systems. 
  • Take initiative to identify and respond to opportunities for improvement. 
  • Proactively communicate any delays or gaps in the onboarding and screening process to recruiting, on sites and onboarding/screening team, managers as needed. 
  • Provide training and coordination of day to day workload amongst team members, as needed. 
Knowledge and Skills
  • Collaboration: Works well across geographic boundaries in a matrixed environment to get things done.  
  • Independent Thinker: Self Confident and independent. Isn’t constrained by looking to others for their opinions or directions  
  • Listens: Gives full attention to others, takes time to understand the point’s being made, asks questions as appropriate, and does not interrupt at inappropriate times. Listens with the intent to learn  
  • Credibility: Is consistent in words and behaviors, is believable, dependable, and worthy of peoples’ trust and confidence.  
  • Learner: Understands the implications of new information for both current and future problem-solving and decision making  
  • Decision Maker: Applies knowledge/experience to complex issues; defines strategic issues despite ambiguity; uses critical information to make decisions; makes timely, touch decisions
  • High School Diploma or Equivalent 
  • Experience in Customer Service, Recruiting, Staffing and/or Onboarding
  • 6+ months of experience in a customer service, staffing and/or recruiting support role

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies.  A Kelly recruiter will confirm and share more details with you during the interview process. 

What’s in it for you?

Kelly takes pride in supporting the whole person, their family, and their future. We understand that in order to thrive, we have to build lasting relationships and provide our employees with endless possibilities for growth. At the end of the day, we know that work is more than making a living – it’s about making a life.


About Kelly Services®

Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. 

Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.