The Talent Care Advisor is
instrumental in Kelly’s overall success with providing value added services
directly to our technical and scientific contractors. TCA’s provide
the highest level of talent advocacy, industry specific career coaching and
guidance, and ensure that Kelly’s external talent has a dedicated, personal and
product knowledge resource for questions, concerns, and strategic career
The position implements talent
care activities, coordinating and completing a variety of tasks including
launching within our specialization products, problem resolutions with internal
Kelly support and engagement staff, and cultivating business generating
opportunities in the areas of lead generation and product talent
referrals. As well, TCAs will actively work to prepare our
contractors for assignment ends, client transitions, and new opportunities -
guiding the Talent to new Kelly product opportunities hand in hand with our
- Talent Advocacy
- Product specific career
coaching, guidance, and counseling throughout the life of the employee
relationship with Kelly
- Talent’s dedicated point
of escalation; assists with problem resolution; coordinates assistance
with Recruiting Administrators and any applicable onsite client engagement
teams as necessary. (payroll, benefits, contract extensions,
end date management, and general assignment inquiries, work site changes,
- Develops complete
contractor talent profiles in BH and KSN.
- Documents all engagement
and assignment quality checkpoints, and details enhanced conversations
with technical talent on value of the experience, skills acquired, and
forward- looking impacts to the professional’s career.
- Documents and records
metrics and key performance indicators: leads, talent referrals, and
redeployments of talent.
- Maintains adequate levels
of engagement activities as directed by the Talent Care program, and in
accordance with minimums outlined by Leader.
- Collaborates with
recruiting and sales resources to ensure opportunities for business and
talent networks are expanded. Proactively identifies business
growth opportunities with additional end-users, departments, divisions,
service lines, new talent, and/or new client accounts.
- Take initiative to
identify and respond to opportunities for improvement in the product
talent experiences and assignments
- Execute tasks associated
with standard assignment milestones and personal performance milestones of
KTEs. (Talent Recognition programs)
- Assesses contractor/client
Match/Fit with each contractor placement and engages recruiting and sales
with feedback for any required changes, immediate or future.
Administrative & Recruiting
· Provide daily, weekly, and
monthly reports as required by Talent Leader
- Proactively identifies and
implements work processes that improve speed, productivity, efficiency,
cost, and/or the talent experience
- Monitors and conducts
engagement surveys, and executes against plans to insure we are meeting
and exceeding talent expectations
- Provides back up sourcing
and recruiting support to product engines as necessary and secondarily to
all completed talent engagement activities.
- Maintains product
knowledge, industry trends in concert with specialization/product assigned
- Utilizes MS Word, and technical
experiences to assist talent with preparing resumes and executive summaries for
next opportunity acquisition
- 1 to 2 years of Engagement
or Product Recruiting Experience
- Candidate must demonstrate
an ability to multitask, an attention to detail, excellent written and
verbal communication skills, product knowledge in Engineering, Science, or
Information Technology, and have a high customer service orientation.
- Education - High School
Diploma / Tech School Certificate; Bachelor’s degree preferred
- 3-5 years' experience in
technical product recruiting/sourcing role, onsite contractor management,
or TA/HR experience in a technical environment.
Your Opportunity for
Technical work takes
proven expertise. To thrive in Kelly SETT, you’ll need to keep powering the
innovations of tomorrow with today’s brightest talent. We’re specialized to
help modern organizations like yours fuel your growth in Science, Engineering,
Technology, and Telecom. Let’s get to work.
Our Value Proposition
Kelly connects skilled
people with some of the best companies in the world through our recruiting and
outsourcing practices. As advocates for
the value of all workers and workstyles, we’re united by our passion to connect
people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We
celebrate each other’s successes, because we’re all in this together and we
know that empowering others lifts us all.
Come join us and you’ll see we are a group of people dedicated to
breaking down barriers for all people who want to work and connecting people to
work that enriches their lives.
Your Total Health
At Kelly, we design our
benefits with you and your total health in mind. Our plans focus on your
emotional, mental, spiritual, financial, social, occupational, environmental,
and physical well-being.
- Paid Time Off
- Sick / Mental Health / Well-Being
- Floating Holidays / Personal Significance
- Volunteer Day
- Healthcare – including Medical, Dental and
- 401(k) Match
- Vacation Purchase Program
- Tuition Reimbursement
- Health Savings Account / Flexible Spending
- Company Provided Life and Disability
- Paid Parental Leave
- Adoption Assistance
Kelly is an equal
opportunity employer committed to employing a diverse, equitable and inclusive
workforce, including, but not limited to, race, gender, individuals with
disabilities, protected veterans, sexual orientation, and gender identity.
Equal Employment Opportunity is The Law.
Your Safety Matters
COVID-19 may be a requirement for this job in compliance with current client
and governmental policies. A Kelly
recruiter will confirm and share more details with you during the interview