9176 - Kelly Education Client Manager - Madison, WI

Madison, WI, USA    |     Business Operations   |   Full-time
Job Reference: 9176 - Posted 27-Jan-2023

Your opportunity for impact

The Client Manager is responsible for the development and execution of strategies pertaining to account and portfolio maintenance and growth. This position will serve as the primary point of contact for all client key stakeholders and is responsible for the overall client relationship and service delivery as a business partner to the client this role acts as an extension of the client’s HR department, develops, and maintains relationships with multiple stakeholders and temporary workforce, this individual will serve as the escalation point for service issues and is responsible for proactive problem resolution.  


The success of this individual will be impacted by their ability to communicate effectively, the articulation of additional services to enhance the existing portfolio of support, the establishment of strong working relationships with the client, and the development of effective partnerships with the relevant internal KE functions (recruiting and onboarding, talent care, etc) to drive client retention. 

*While this is a virtual role the client portfolio is in the Madison, WI area and requires client visits on a weekly basis. Candidates need to live in or a commutable distance to Madison, WI to be considered. 

Does this sound like you?

4+ years customer, Client, or account management, or education/teaching experience

Demonstrated experience in skill marketing, screening, hiring, orientating, training, assigning, and managing temporary employees

Must be able to function in complex/matrix environments

Understands how to leverage resources to grow the business and generate income

Strong leadership, problem solving, and decision-making skills required

Must have proficient computer skills including Word, Excel, and PowerPoint

Our Value Proposition

Kelly connects skilled people with some of the best companies in the world through our recruiting and outsourcing practices. As advocates for the value of all workers and workstyles, we’re united by our passion to connect people to work and support them in reaching their greatest potential. Our work truly matters, and we know it. We celebrate each other’s successes, because we’re all in this together and we know that empowering others lifts us all. Come join us and you’ll see we are a group of people dedicated to breaking down barriers for all people who want to work and connecting people to work that enriches their lives.

Your Total Health

At Kelly, we design our benefits with you and your total health in mind. Our plans focus on your emotional, mental, spiritual, financial, social, occupational, environmental, and physical well-being.

Key Benefits:

  • Paid Time Off (3 weeks)
  • Holidays (8 days)
  • Sick / Mental Health / Well-Being (5 days)
  • Floating Holidays / Personal Significance (4 days)
  • Volunteer Day (1 day)
  • Healthcare – including Medical, Dental and Vision
  • 401(k) Match
  • Vacation Purchase Program
  • Tuition Reimbursement
  • Health Savings Account / Flexible Spending Accounts
  • Company Provided Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance

Our Commitment

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.