JCI-IEC-Instructional Designer

Role: Instructional Designer - Digital SAP 

Experience: 5-10 years

Location : Pune

Roles and responsibilities:

• Apply knowledge of SAP FIORI, S/4 HANA best practice business processes for PTP, RTR, OTC, and PTF (one at a minimum) that includes Apps and Master data; knowledge about SAP Manufacturing Processes (preferred)
• Adhere to training development guidelines and formats to create quality training deliverables which may include ILTs, Instructor Guides, Practice Guides, Job Aids, Quick Reference Guides, Assessments, Quizzes, and Exercises
• Identify SAP data for creating Practice Guides and Exercises
• Collaborate with Global Organization Change Management Team, Indian Business Centre, and Project team members to validate training exercise data in the environment and identify SAP data as needed, and finalize the content
• Develop training with an emphasis on innovative learning and performance support that could be used globally
• Apply what you know about adult learning and share what you learn along the way with the rest of the team
• Quickly and effectively edit training content to meet expected deadlines
• Analyze learning outcomes and work with SMEs globally to design instructional solutions that align with business requirements
• Be willing to learn more about SAP, beyond their existing domain knowledge
• Be fluent and engaging in communication skills
• Develop innovative ideas for instructional design & storyboarding for various learning modes and learning styles
• Work effectively with colleagues to help the production team to create compelling and engaging deliverables
• Plan internal reviews and subsequent updates of IDD and storyboards
• Use appropriate writing styles to make content easy to understand for the target audience
• Discuss ideas for images, graphics, and animations with a senior team member before specifying them for development
• Produce well-written audio and video scripts to produce high-quality course assets
• Communicate effectively with the development team
• Maintain project documentation and course folders during the project lifecycle
• Plan your time effectively and work with senior team members to ensure you can meet deadlines on multiple projects
• Be responsible for designing mockups and prototypes to serve the requirements of storyboarding & e-Learning product development
• Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub (LXP), LMS (Learning Management System), and uLearn (video streaming service)
• Establish measurement and evaluation plans that include key business metrics and return on investment strategies

What we look for

• Experience:
  • 5-10 years of experience in SAP FIORI training development, delivery, or instructional design experience (within project consulting)
  • Knowledge of SAP FIORI, S/4 HANA
  • Experience in the SAP FIORI training development and delivery lifecycle (e.g., needs analysis, content development, review/edit, delivery)
  • 5+ years of experience in Instructional Design and storyboarding, working for the Training & eLearning industry
  • At least 1-2 years of experience in stakeholder communication

• Education:
  • Holds a bachelor’s degree in Instructional Design, Educational Technology, and Education or Graduate or PG from a recognized university
  • Demonstrates certain levels of proficiency in evaluations, Kirkpatrick model, Philips ROI model, ADDIE, Agile, cultural, and regional adjustments, change management, and adult learning theory

• Technical: JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized.  Don’t worry, we’ll help you with that!
• Digitally savvy: Is adept to understand digital solutions
• Quality: Produces content and materials with the highest polish when required, but knows when to create fast and informal
• Professional: Has personal ethics, does quality work, and has a positive attitude
• Articulate: Has strong writing and communication skills