Kelly Government Sr. Program Manager III (Science) - Rockville, MD

Rockville, MD, USA    |     HR/Talent Acquisition   |   Full-time
Job Reference: 55817 - Posted 14-Oct-2020
The Sr. Program Manager III is responsible for developing and maintaining Kelly Government’s relationship with a specific high value client or portfolio of clients as well as contract employees working in a wide variety of highly technical fields. The Program Manager’s performance level is a key determinant in the client’s perception of Kelly; therefore, they must continually strive to meet and exceed client expectations and ensure fulfillment of Service Level Agreements (SLA’s). This role engages with senior level client contacts to consult and provide recommendations for new solutions or positions to increase business and serves as a point of escalation for issue resolution.

Essential Functions 
  • Consult and engage with the client contract management team to ensure successful fulfillment of all contract requirements, including compliance with procedures and operational efficiencies.  Serve as Client’s point of contact for all contract communications and activities including issue resolution. Drive fulfillment of contractual requirements and facilitates new business development opportunities.  Resolve invoice discrepancies, analyze travel requirements, track and request employee trainings and certifications, provide guidance and policy information to client end users.
  • Provide strategic leadership and account management on team structure and responsibilities, develop and recommend new initiatives to continually improve operations, write and edit communications to introduce contract policies and directives, as required.
  • Classify task orders according to the labor category catalog, as well as determine exempt or non-exempt status and assign to appropriate small business partner when required. Audit submission of funding requests and review task order funding to ensure that all task orders are funded for given periods of performance.
  • Review candidate qualifications for highly technical and professional positions, evaluating candidate skills and abilities and determining the best possible candidate to fulfill the position requirements. Schedule and conduct candidate interviews. As needed, work with candidates and Kelly attorneys to facilitate visa sponsorship, including initial discussions to determine visa type, strategies for timing and evaluate other potential concerns.  Monitor work authorization and request renewals as needed.
  • Responsible for technical writing, pricing analysis, proposal development, and official communications related to existing and new business operations. Provide subject matter expertise for new proposal development to support Kelly Government bids on new contract opportunities.
  • Perform salary reviews of all assigned Kelly contract employees to recommend pay increases to the client for those contract employees Kelly would support for a pay increase. This includes review of quality feedback received, as well as historical salary increase data for each contract employee.  Additionally, review Statement of Work revisions to recommend labor category changes, as needed, for changes in scope of work.
  • Guide Program Management teams in aspects of employee engagement, retention, other employee management issues and vendor management.  Provide expert consultation in complex employee management situations including ADA, FMLA, discrimination and harassment issues.  Oversee the Annual Distinguished Achievement Awards program and anniversary recognition ceremony in collaboration with the Employee Relations Manager.  This includes overall responsibility for budget of the event, communication with client and successful execution. Review award nominations with ultimate authority for award approval and monetary value.
  • Audit and deliver mandatory reporting in support of contract and program requirements. Conduct quarterly business reviews with client’s team to review success, challenges and implement new processes.  
Knowledge and Skills 
  • Knowledge of Government Contracting procedures and Federal Acquisition Regulations
  • Knowledge/experience with employment law policies and procedures
  • Microsoft Outlook, Office and Skype meeting 
  • Masters of Science or PhD in Life Sciences with preference for Immunology, Vaccinology, Biology, Microbiology, Infectious Disease 
  • Client relations and account management
  • Business development
  • Employee Engagement
  • Process development
Why Kelly?

Working at Kelly means being part of a global team making people-work connections that count, because we believe helping people become who they’re meant to be benefits us all. At every location and every level within our company, Kelly’s people are unique in their understanding and commitment to helping people create better futures and helping companies across the globe compete, prosper, and grow. The work we do matters. Helping people transform their lives matters. Shaping the future of work matters. If you have a passion for helping others, what’s next for you may very well be joining our internal global team and working to make a difference. 

About Kelly

Kelly connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.

Kelly Services is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.