System Manager LMS
• MSC, MBA, BA or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)
• 10 years of experience with IT
• 7+ years of experience in Learning management solutions (preferably SuccessFactors)
• Minimum 1 year of experience in the Learning Experience platforms (Degreed, EdCast etc)
• Experience covering specification, design, development, implementation and operations of IT solutions
• Knowledge on Agile, Scrum, SAFe would be an add-on
• Knowledge on ServiceNow would be a value add
• Experience handling clients and gathering requirements
• Experience in user training
• Experience managing workstreams, including monitoring for project issues and escalations.
• Exposure to pharmaceutical industry will be an added advantage
• Excellent communication skills in English both written and oral
• Large degree of flexibility and the ability to work under strong time pressure
• Stakeholder and vendor management
• Solid process and documentation knowledge covering the entire phase of system operations/ SDLC