Technical Author - JR-048558
Job Title: Technical Author
Location: Chennai, India
Experience: 3-6 Years
Qualification: Bachelors or master’s in engineering
Skillsets: Arbortext, Time Study, Illustrations.
Work on automotive components and update the information dealing with time study of installation & dispatching the vehicle.
Information gathering from provided documents.
Creation of Manuals by using SMARTs tool for Automotive Domain
Work on clean up activity to migrate information as per client’s global standards.
Collaborate with team located at North America for effective resolution of enquiry.
Update various tracking sheets and advise team leader/manager regarding progress of work.
Participate in (internal/customer) meetings to update status of work assignments & for technical discussions.
Provide training/guidance to less experienced authors.
Facilitate Customer Satisfaction by means of adhering to standards, timelines & qualitative output.
Experience working collaboratively with client teams in fast paced environment.
Ability to dialog freely with internal teams regarding projects to ensure solutions are well planned.
Excellent written and oral communications skills
Exceptional attention to detail and thorough approach to follow-through on all tasks
Ability to work under pressure and prioritize tasks to ensure efficiencies.
Ability to multitask and interface with many personalities.
Solid understanding of authoring tools (SGML/XML), Microsoft Word, Excel, and Outlook. DITA and InDesign a plus.
Enthusiastic and well organized
Capable of adhering to schedules and raising issues as necessary
Ability to work with domestic and international business cultures.