Recruiting Coordinator

Key Responsibilities:

Requisition creation and management

• Broadcast job posting/requisition.

• Create/assist the hiring manager in creating requisitions and entering them into the VMS tool.

• Coordinate and schedule interviews.

• Confirm assignment logistics between the hiring manager and the contractor (start and end dates, work hours, location, rates, and hours)

• Work order creation and management.

• Ensure work order is approved by the manager, accepted by the supplier, activated and the contractor has registered.

• Create work order revisions for changes to ensure data integrity with respect to the manager, cost code, rates, tenure discount, etc.

• Monitor work order end dates, obtain manager response then end or extend the workorder as appropriate

• Track PO spend and tenure limitations. Notify the manager and take action. Complete and/or act upon data integrity audit findings.

On-boarding and off-boarding Contractors

• Ensure all related contractor on-boarding and off-boarding compliance documentation is executed in a timely manner and maintained in accordance with contract provisions.

• Timesheet and expense management Ensure timely approval of all time and expense-related documents. Follow-up with managers and suppliers as necessary.

Audit work orders and time/expense documents for accurate invoicing information.

• Correct work orders and time/expense items as necessary.

• Complete invoicing related tasks in a timely manner to ensure prompt billing (for example, time file uploads, Peoplesoft invoicing errors, etc.)

• Facilitate processes and discussions related to invoice adjustments and miscellaneous invoices/payment requests.

Client, Program, and Supplier Management

• Ensure critical metrics and SLA objectives are met by taking an active role in continuous improvement and service delivery.

• Build customer and supplier relationships through professional rapport, consistent follow-up, and maintaining contact and ongoing communication.

• Enthusiastically identify service delivery issues and provide appropriate and timely solutions.

• Conduct just-in-time training to Suppliers and Hiring Managers when resolving issues.

• Act as a liaison with Suppliers and Hiring Managers to resolve daily operational issues. Bring up as appropriate.

• Act as the first critical issue point for the program team as it relates to Shared Services issues, invoice research/resolution issues, data integrity issues, etc.

Profile Worker Management

• Data Entry of Contractors into the handling system

• Enter data.

• Maintain e-files with all correspondence forms applicable to an order to activate deactivate and extend a Contingent worker.

• Ensure documentation and administration is completed in a timely fashion.

• Audit IDM data monthly and act upon data integrity and audit findings.

• Act as a liaison with Suppliers and Hiring Managers to resolve IDM program-related issues daily. Bring up as appropriate.

• Troubleshoot and identify errors or discrepancies in the IDM management tool that are not progressing and resolve the issues.

PRID Management –

• IDM Mailbox Management

• IDM Data Integrity and Data Audits Data Integrity:

• 12-month Assignment date • Review and resolve duplicate records • Review and resolve missing credentials (PRIDS, OSP ID, emails etc.)

About you

• 1-2 years of experience in Recruiting, Technology Customer Service or Service Support

• Intermediate proficiency in Excel

• Familiar with Web-based/VMS/ATS technology (examples may include: Fieldglass, IQN, Ariba Sourcing, Ariba Buyer, Oracle, SAP, Peoplesoft, HRIS, Workday, Coupa, Taleo)

• High School Diploma or equivalent work experience.

• Abilities applicable to all levels

• Organization: Can handle multiple situations effectively. Multitask, proactive follow-up, acts with a sense of urgency, has attention to detail. Understands and is able to maintain good written instructions/documentation for all work.

• Knows what needs to be done and does it without being asked. Self-motivated, gets the job done, willing to really commit, able willing to work independently. Owns their workload.

• Effective communication that is spoken, written, and includes listening. Customer service approach, effective at all levels of an organization, able to guide customers and suppliers, consultative interaction with clients, can handle the difficult conversation.

• Ability to see interrelationships of data/ideas. Can assess a candidate against criteria, use of program data to educate customer, supplier and inspire change

• Builds and maintains strong relationships. Builds strong relationship with client, suppliers, and internally, mentors suppliers, able to the solution, challenges status quo