13994 - On-Site Manager Operations - Horsham, PA

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.  

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives. 

The Kelly On-site Manager Operations is responsible for overseeing the tactical operational engine associated with our external client. This role involves the direct supervision of a team of Marketing Coordinators, ensuring seamless delivery of business process outcomes. The manager serves as a strategic partner to client leadership, driving process efficiencies and maintaining the highest standards of financial and operational compliance.

• Operational Supervision: Manage, train, and mentor a team of (10+) Marketing Coordinators. This role plays a critical role in supporting requests for processing: Purchase Orders, Contracts, Sponsorships, Advisory Boards, Fee For Services. Oversee day-to-day support, including workload balancing, hiring, counseling, and problem resolution.
• Specialized Support Functions: Provide subject matter expertise and oversight for critical Oncology support functions, including:
• Procurement & Contracting: Navigating the lifecycle of vendor contracts and purchase orders.
• Marketing Engagement and Education Activities Support: Overseeing the Administrative tasks for Advisory Boards (AdBoards), Fee For Service, Steering Committees, and other high-level meeting requests.
• Meeting & Scientific Support: Overseeing the operational logistics for Advisory Boards (AdBoards), Steering Committees, and other high-level meeting requests.
• Change Management & Efficiency: Actively drive change by identifying gaps in current workflows and implementing process efficiencies. Update and maintain Standard Operating Procedures (SOPs) and work instructions to reflect the evolving business landscape.
• Compliance and Policy Stewardship: Ensure all work is performed in a compliant manner according to healthcare compliance (HCC) and procurement guidelines.

Essential Skills, Knowledge, and Experience:

• Experience with Purchase Orders, Contracts, Sponsorships, Advisory Boards, Fee For Services required
• Experience in the pharmaceutical industry preferred
• Direct P&L program management experience is preferred
• 5+ years of management experience, including 3+ years leading a large team
• High school diploma required, bachelor’s degree in project management or a related field preferred
• Strong background in procurement, contract management, and support for advisory boards, fee-for-service, and committee operations
• Proven ability to drive change and increase efficiency in complex environments
• Excellent communication, analytical, and problem-solving skills
• Advanced proficiency in MS Office (especially Excel and Word) and experience with ERP systems (e.g., SAP, Ariba)
• Meticulous documentation and continuous learning mindset
• Strong relationship management skills with internal and client stakeholders

Base pay range for this position is $73,875 to $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.