13878 - Account Manager

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Kelly’s Account Manager is responsible for:

• Client strategy inclusive of client relationships,sales, service delivery, and growth of assigned accounts tied to specific growth targets, including calling on hiring managers, MSP PMOs, and key client stakeholders
• Owning overall account performance, including responsibility for P&L, gross profit, contribution, and program optimization
• Serving as a subject matter expert within the assigned business unit/domain and partnering cross-functionally to support new business growth
• Managing key client relationships and collaborating with account management teams across Kelly business units across a portfolio of multiple clients
• Expanding usage of core business andadditionalKelly service lines across client locations byidentifyinggrowth opportunities and developing support strategies, including selling talent acquisition solutions such as staffing and workforce solutions
• Establishing and managing client Statements of Work (SOWs), including change requests,where applicable and in partnership with theappropriate Kellydelivery teams
• Preparing and presenting monthly, quarterly, and annual business reviews
• Supporting MSP relationships, vendor coordination, and on-site client engagement as needed,with experienceoperatingas a vendor within MSP programs strongly preferred

Essential Skills, Knowledge & Experiences:

• 7+ years of experience managing a portfolio of staffing or workforce solutions accounts, including responsibility for account growth and expansion
• Proven experience supporting complex client environments, including MSP or multi-vendor programs,with experience working with MSPs as a vendorrequired; experience managing an MSP program preferred
• Strong financial acumen with the ability to analyze performance, understand profitability drivers, and implement growth strategies
• Demonstrated ability to influence and collaborate effectively with internal partners and external stakeholders
• Strong problem-solving, analytical, and decision-making skills in fast-paced environments
• Ability to balance client demands with internal delivery capabilities and operational priorities
• Proficiencyin Microsoft Word, Excel, and PowerPoint
• Willingness to work in a hybrid or remote model with periodic travel to client sites, including Houston, as business needs require;preference for candidateslocatedin the Gulf region (LA or TX), ideally Houston

Base pay range for this position is $92,400 to $123,200 per year. Final annual compensation will be based on experience and may vary by geographic location. 

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff
  
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.