14111 – Supply Chain Coordinator (São Paulo, Brazil)

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can use your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first — so your impact really will change lives.

As our Contingent Workforce Coordinator, you will play a vital role in supporting our workforce solutions by partnering with hiring managers and approved vendors to deliver outstanding contingent labor results. Using e-procurement tools, you will facilitate critical onboarding and offboarding processes, oversee compliance documentation, and proactively engage with program support teams, hiring leaders, and suppliers to ensure seamless operations and top-tier service.

Responsibilities

Program and Operational Support:

• Use procurement technologies and manage requisitions to support onboarding and offboarding processes (background checks, drug screens, renewals, badges, site requirements).
• Ensure compliance documentation is correctly executed and maintained in line with contract provisions.
• Maintain order files, correspondence, and timely administration for all contractor activity.
• Consistently request follow-up on renewals and systematically track assignment changes.

Client, Program, and Supplier Management:

• Build professional rapport with suppliers and hiring managers through steady communication and ongoing problem-solving.
• Address and resolve issues related to contractor assignments (start/end dates, locations, rates, hours) and ensure all key logistical details are confirmed.
• Resolve depleted and mismatched purchase order issues and identify program service delivery challenges, offering appropriate and timely solutions.
• Contribute as a cooperative, collaborative team member within the Kelly/Client program, maintaining service excellence for both customers and suppliers.

System and Technology Support:

• Operate and maintain vendor management and billing systems for accurate documentation and timely communication.
• Develop understanding of technology tool functionality to efficiently support program delivery and resolve basic client/supplier system issues.

Other Duties:

• Participate in continuous improvement of service delivery processes and contractor/supplier quality.
• Support additional tasks and team needs as assigned.

Essential Skills, Knowledge, and Experience:

• 1–2+ years’ experience in recruiting or technology customer service, preferably within staffing or service support environments.
• Proven ability to build professional client and supplier relationships.
• Excellent communication skills (verbal, written, and listening).
• Strong problem-solving abilities, initiative, and self-motivation.
• Ability to prioritize, multitask, and effectively handle detail-oriented work.
• Team-oriented with efficient time management skills.
• Proficiency in MS Word, Excel, PowerPoint, and various internet/web tools.

Final annual compensation will be based on experience and may vary by geographic location

Total compensation package including benefits as applicable to the position – focused on your total well-being. Explore our range of benefits at:: Kelly Services | People | Benefits at Kelly.      

Kelly is an equal opportunity employer committed to employing a diverse, equitable, and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law