14390 – Strategic Communications Lead | Houston, TX (Remote)

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KellyOCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Change Management Consultant to lead strategic communications across the program. You will develop and drive the communication and change management strategy, ensuring all stakeholders — including HR leadership, Procurement, hiring managers, suppliers, and contingent workers — understand upcoming changes, their impacts, and the actions required of them.

Our Sr Change Management Consultant is accountable for:

•    Developing and recommending communication strategies including stakeholder personas, messaging frameworks, channel mix, and timing aligned to program milestones and releases
•    Creating and maintaining communication plans and roadmaps, partnering with program leadership and the central communications team to ensure consistency and a unified voice
•    Developing and delivering targeted communications (emails, presentations, updates) tailored to diverse stakeholder groups
•    Leading the redesign and ongoing evolution of the program’s stakeholder-facing site: rationalizing content, simplifying navigation, and improving the user experience
•    Evaluating how communication channels work together and defining the role of each within the broader communications ecosystem
•    Delivering stakeholder presentations and developing supplemental training materials to reinforce key changes and support readiness
•    Defining and tracking communication effectiveness measures; gathering stakeholder feedback and adjusting strategies based on insights
•    Proactively identifying communication risks, gaps, and stakeholder impacts; recommending mitigation strategies and additional interventions
•    Coordinating across stakeholders to gather system updates, business context, and operational details; synthesizing inputs into clear, audience-appropriate messaging

Essential Skills, Knowledge & Experiences:

•    5+ years of experience in change management, strategic communications, or stakeholder engagement within large-scale programs
•    Proven ability to develop communication strategies and plans for complex, multi-stakeholder transformation initiatives
•    Experience creating and delivering targeted communications across multiple channels and audience segments
•    Track record of leading content strategy or site redesign efforts to improve stakeholder experience
•    Proficiency in change management methodologies such as ADKAR, Prosci, or Kotter’s 8-Step Process
•    Experience with content management platforms (e.g., SharePoint, ServiceNow) for stakeholder-facing site management
•    Exceptional written and verbal communication skills with the ability to tailor messaging from frontline workers to senior executives
•    Strategic thinker who connects communication plans to program objectives and business outcomes
•    Highly organized with the ability to manage multiple concurrent deliverables across stakeholder groups
•    Collaborative and relationship-driven, with a natural ability to coordinate across diverse teams

Preferred Experience: 

• Prosci or equivalent change management certification
• Experience in Managed Service Provider (MSP) or contingent workforce programs
• Background in communications for ERP, VMS, or workforce management system rollouts
• Knowledge of HTML, SharePoint, or ServiceNow for supporting site updates
• Experience with UX writing, information architecture, or user-centered content design

Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location. 

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.