14774 - Sr Operations Coordinator U.S. (Remote) Internal Only

USA | HR/Talent Acquisition | Full-time

Job Reference: 14774 - Posted 26-Aug-2026

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first — so your impact really will change lives.

Role Overview

Our Senior Operations Coordinator provides critical coordination and acts as the team’s primary escalation point, ensuring operational challenges and process issues are swiftly resolved.

This role partners closely with internal coordinators, team leads, and key stakeholders to deliver best-in-class operational support and consistently smooth workflow.

This position is part of a collaborative team and requires a solution-oriented leader comfortable managing multiple priorities, handling escalations, and driving continuous process improvement in a remote, fast-paced environment.

Key Responsibilities

The Senior Operations Coordinator is accountable for:

Coordinating daily operational activities, ensuring procedures are executed efficiently and deadlines are met.
Acting as the primary escalation point for the team, absorbing issues, identifying root causes, and driving solutions.
Supporting and mentoring newer coordinators, sharing best practices, and fostering a culture of collaboration.
Utilizing VMS systems (Fieldglass, Beeline) to manage, monitor, and report on key operational workflows.
Collaborating with team leads and stakeholders to address and resolve workflow gaps or escalated concerns.
Managing documentation, compliance, and process integrity across all team activities.

Essential Skills, Knowledge & Experience

Experience with vendor management systems (Fieldglass, Beeline) – must have.
Demonstrated ability to handle and resolve escalations in a team setting – must have.
2+ years’ experience in an operations, coordination, or administrative support role.
Strong communication and conflict resolution skills; comfortable working with and supporting multiple stakeholder groups.
Solution-oriented mindset with initiative and the ability to proactively identify, absorb, and solve operational challenges.
Ability to work independently, multi-task, and prioritize in a fast-paced, remote environment.
Experience in process documentation or operational excellence – nice to have.
Remote, U.S.-based.

Compensation – Review requirements (Pay Transparency)

Base pay range: Approximately $55,000/year
Final compensation will be based on experience and geographic location.

Total compensation package includes benefits as applicable to the position. We understand each person has unique needs and prioritize your overall well-being.

Equal Opportunity Statement

Kelly is an equal opportunity employer committed to employing a diverse, equitable, and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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