Program Manager

Job Title: Program Manager

Location: Ahmadabad

Experience: 10-15 years

Qualification: Bachelor’s or Master’s degree in business administration, HR or any relevant domain

Skillsets: RPO, Team Handling, Stake holder management

Roles and Responsibilities:

• Manage and lead a team of Recruiters, Sourcing Recruiters, RLS, Associate Recruiters, professional and technical recruiting functions.
• Anticipate needs and allocate recruiting resources and requisition loads to ensure a high level of customer service to HR and hiring managers.
• Monitor and measure the satisfaction of clients in order to respond to escalated client concerns and be proactive about preventing future issues.
• Act as a consultative business partner by knowing the labor market and the client’s business industry in order to provide exceptional recruitment consulting strategies across multiple talent pools.
• Coach and counsel recruiters on sourcing techniques, recruitment strategy, process administration and their own consultative ability, including cross-border processes.
• Develop the recruiting team into expert consultants and inspire them to exceed targets.
• Work within and manage the recruiters (and suppliers) in a metric-driven environment.
• Drive continuous process improvements in a demanding and rapidly changing business environment.
• Audit the teams’ metrics, process adherence and administrative compliance, including local/regulatory requirements.
• Manage the activities to attract, screen and place other talent pools including university graduates, military, client referrals, client alumni and silver medalists, contractors/temporary employees and other free agents.
• Manage the selection, onboarding and optimization of suppliers (recruitment agencies) as a supplement to the sourcing & talent chain management strategy.